June 25th, 2013

Ouya CEO issues apology over failed delivery of console

Many Ouya Kickstarter backers are complaining today because their little android console didn’t turn up as expected. To help assuage their concerns that they’re getting screwed over by the crowd funding success company, the CEO has issued an apology.

She began it by saying, “I’m pissed,” highlighting that the shipping had all been paid for and that the units were with the distributors. In short, there was no reason that the consoles shouldn’t have arrived today.

“Some of you have not yet received your Ouya – and, to you, I apologise,” she said (via Eurogamer). “I did not promise to ship to *most* of you before we hit store shelves. I promised to ship to *all* of you. I’ve been reading your comments, and we are working to solve this.

ouya

The Ouya received lacklustre reviews in its dev console outing

“We delivered your Ouyas to our partner in May, and since then they have been in their custody. We paid for shipping, yet the deliveries remain incomplete. We know everyone is getting their Ouya, but it is taking longer than we expected.”

She promised to resolve the situation as quickly as possible, but admitted that it might take as long as another two weeks before the units reach everyone’s doorstep.

The Ouya went on sale officially in the UK this morning, with outlets like GAME continuing to sell it for the pre-order price of £99.99.

 

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